Had a brand new tire pick up a puncture, Gattari's got me right in and fixed it. Friendly staff too.
Thank you for trusting us with your tire repair, Aaron! We're proud to provide efficient and courteous service at Gattari's. Please don't hesitate to stop by if you need any further assistance. Safe travels! -Jason Gattari
Jason at Rome Pre Owned definitely goes above and beyond on his vehicles. Thank you to Gattaris, Aireal and Erica for their front office help.
Sheree, we're thrilled to hear about your excellent experience with Jason and our team! Providing exceptional service is our top priority, and we're glad you felt the difference. We'll be sure to pass along your kind words to Gattaris, Aireal, and Erica. Thank you for choosing Rome Pre Owned! -Jason Gattari
Gattari's is trustworthy and great. I've been to tons of shops in the area, and after being regularly shined-on and charged excessively to have some of these places basically do back-yard fixes to my truck, Gattari's was one of the few that actually dog in and fix what needs fixing. They were super communicative and fast-working. Their online interface was streamlined and simple to use and I very much appreciated being able to pay via mobile. Highly recommend.
Ivan, We really appreciate your business and kind words. I was told you took very good care of the team also. Grateful to have earned your business. Jason Gattari
Aireal is a great face to your business. She greets people with a big smile and is always kind. You are lucky to have her as an employee. I look forward to seeing her when I need service.
Thank you for taking the time to write such a wonderful review, Kimberly! Aireal is truly a gem, and we are grateful to have her on our team. It makes us happy to know that her friendly and kind demeanor has made a positive impression on you. We'll be sure to pass along your kind words to her. We look forward to serving you again soon!-Jason Gattari
Great service ,very friendly
Thank you for your wonderful feedback, Jeff! We are thrilled to hear that you had a great experience with us. It's our priority to provide friendly and top-notch service to all our customers. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon! -Jason Gattari
Extremely satisfied with my experience at Gattari’s Automotive. Called a few other places regarding a cracked refrigerant line at the rear of our van, the estimate was over $2k. Ariel at the front office was extremely helpful and knowledgeable, explaining how their technicians could cap the rear line so we would still have A/C at the front, refill the refrigerant, check for leaks, all for $370. Quote was texted to my phone within minutes of ending the call. Dropped off in the morning, had my vehicle back just after lunch! I was also pleasantly surprised to see a 10% discount for first-time customers. Most importantly, the van A/C is ICE COLD. They may be new at this location, but they are doing everything right.
Thank you for the kind words, Brandon! We’re thrilled to hear about your positive experience at Gattari’s Automotive. It’s wonderful to know that Ariel and our team provided you with excellent service and a cost-effective solution for your van’s A/C issue. We take pride in ensuring our customers are knowledgeable about their repairs and receive top-notch service at a fair price. We appreciate your support and look forward to serving you again in the future! And yes, we are new at this location, but we are working hard to exceed expectations. Thank you! -Jason Gattari
Great experience. Airedale was awesome. Can’t wait to come back, but hope it’s not for a while
Thank you for the five-star review, Joe! We're thrilled to hear that you had a great experience with us at Airedale. We hope to see you again soon, but also understand the need for a break. If you have any questions or need assistance in the future, don't hesitate to reach out. Take care until next time! -Jason Gattari
After driving my veichle with warm air blowing out of the AC for many days and a few people looking at it gattari's spent the time diagnosing the issue and now is blowing very cold air.
Thank you for taking the time to write such a positive review, Brandi! We are overjoyed to hear that your vehicle's AC is now blowing cold air thanks to our dedicated team. Your satisfaction is our top priority! If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!-Jason Gattari
Great customer service , best shop in rome by far. Had 2 bad sway bar links and they fit me in between scheduled appointments and had it done before the weekend arrived .
Thank you for your kind words, William! We are thrilled to hear about your positive experience with our shop. Our team always strives to provide excellent customer service and efficient repairs. We appreciate your recommendation. Should you need any further assistance, don't hesitate to reach out. Thanks again! -Jason Gattari
I've used their service department several times and have always received prompt, friendly, and professional service. The waiting room is clean. The people are SO nice. It's a pleasure to take my car there. I can highly recommend them.
Thank you for your amazing feedback, Barb! We are delighted to know that you have consistently experienced top-notch service from our team. Your satisfaction as a customer is our top priority, and we strive to provide a welcoming and clean environment for all our clients. Thank you for recommending us! If you have any further comments or questions, please don't hesitate to reach out. -Jason Gattari